![]() ![]() To do this, press the volume down button and the power key at the same time and hold them down together for 10 seconds or more. That’s the reason why this is the first thing you need to do because it might be the only thing you have to do to make your Galaxy Note 9 respond or work again. The forced reboot or soft reset is the simulated battery removal procedure and is very effective is dealing with a firmware crash. Here are the things you need to do… Solution 1: Try performing the Forced Reboot procedure How to fix Galaxy Note 9 with black screen but still powered onĪs long as your phone doesn’t have any signs of either physical or liquid damage, this is just a minor firmware issue that can be fixed by doing a couple of procedures. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. Odds are that we’ve already published a post that tackles similar problems. If you’re one of the owners of this device, then continue reading as this article may be able to help you one way or another.īefore anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. But don’t worry, this kind of problem is actually a minor one and you can fix it on your own without having to bring it to a technician. It happens when the firmware or system crashes. If you’re familiar with the black screen of death issue, then this is one of its variants. When it happens you may encounter the issue wherein the screen is black and unresponsive but the phone still rings when text messages or calls are received. ![]() ![]() There are times when a phone stops responding for no apparent reason or cause and it happens even to premium device like the Samsung Galaxy Note 9. ![]()
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